Updated: 07 August 2020
Travel Diversity Have Moved out of office
Travel Diversity and the team have moved from 17 Fitzroy Street.
Due to the uncertainty of COVID-19, we felt it was in the best interest for our team and our clients to move out of the Fitzroy office in order to weather the storm that is upon us.
As of Wednesday the 29th of July we moved out to Barry’s beautiful garden at 865 Manilla Road in a new office setting. You will be able to pop in and visit us in person, or you can call us on our existing phone number, email or website contacts.
To see the full details head over to The Move.
Our Response to COVID 19
The past few month have been a huge challenge and we are still facing a long road ahead but our team here are working hard to overcome the challenges small businesses are facing right now.
If you have had a booking cancelled with us due to COVID-19, we want to say a personal thank you for the outpouring of appreciation, patience and understanding during this chaotic time has helped us keep a smile on our faces.
We are still open and in the office working with suppliers to get credits and refunds processed, however our teams hours are reduced during this period in time. We have put our individual working hours below.
Facts on Refunds/Credits for
Travel Agent Customers
Due to the coronavirus (COVID-19) and government restrictions imposed on the population and travel, travel agents are experiencing an unprecedented volume of enquiries to change or cancel travel plans.
We ask for your patience at this time, as we are doing our best to manage an incredibly high level of requests. Below we have supplied you with a PDF to help further explain the facts surrounding refunds and cancellations during this period.
Updated Operating Hours During Lockdown
Additional Information
Find Below some helpful websites to keep you updated: